Today every organization, regardless of size or industry, has sophisticated communications tools at its core. These tools can often be expensive, complicated, and require an upfront investment of capital and technical support staff.
What if there was a way of achieving this same level of integration and collaboration that was simpler, more flexible and more cost effective?
Unified-Communications-as-a-Service (UCaaS) can help make this a reality. UCaaS promises seamless integrations with business processes at a lower
price-point than traditional premises-based solutions.
Whether you’re a small start-up business just in need of some basic phone services, or a large enterprise with more significant and sophisticated voice needs.
Don’t go it alone, Ameriwan will ensure you get reliable services accurately suited to your specific needs and pricing requirements.
Do you need help selecting a voice solution?
As businesses retire their old phone systems most are moving to a cloud based Hosted VoIP solution to future-proof their technology investment while providing scalability, redundancy and reducing their capital expenses.
Unified Communications-as-a-Service (UCaaS)
Looking for improved collaboration and communications? A Cloud UCaaS a solution does more than just provide a super robust replacement for your old phone system, it also allows provides fully integrated messaging (with presence), and video conferencing capabilities.
Contact Center-as-a-Service (CCaaS)
Multi-channel capabilities of a modern CCaaS solution allow your clients to interact with you as they choose, making you easier to do business with, and of course full integration of your CCaaS solution with your CRM (or other business applications) can provide your agents any pertinent client information to help them chase down overdue invoices or of course close more business.
As everything moves to IP, SIP (Session Initiated Protocol) is fast becoming the de facto standard and least cost solution for communication services.
Digital PRI services remain the gold standard for quality business voice services and providing DID (Direct Inward Dialing) number capabilities.
Analog, POTs lines are still widely used today for FAX, alarms and elevator emergency lines as well as for backup lines for phone system primary PRI and SIP services.
Analog Business Lines
Contact Centers and CCaaS