Managed IT Services

AMERIWAN’S NATIONWIDE FULLY MANAGED IT SERVICES.

CUSTOMIZED CLOUD STRATEGIES - BEST OF BREED SOLUTIONS

As a global IT services company we lead digital transformations for our clients by managing and modernizing mission-critical systems and integrating them with new digital solutions that massively improve business performance, efficiencies, and outcomes.

• Eliminate onsite desktop and infrastructure refresh investments (servers, desktops, storage, telephony systems).
• Free up internal resources so they can focus on high priority initiatives.
• Shift from an CAPEX to a OPEX.
• Scale efficiently for rapid growth.
• Simplify and easily budget mergers & acquisition expansions.
• Get IT out of the hardware business.

Desktop as a Service (DaaS)

Desktop as a Service (DaaS) frees businesses from the endless cycle of purchasing, supporting, upgrading and ultimately replacing local PCs by providing an untethered “virtual” workspace that can be accessed from anywhere, at any time, on nearly any device, all for a predictable monthly fee. Moreover, customers and end users can control their DaaS environment via a self-service web portal.

Mobility and agility are key initiatives of a digital transformation. By leveraging desktop virtualization from VMware, IT managers are freed from the need to “touch” each desktop when adding or removing users or to fix problems and deliver new applications, saving staff time and keeping employees productive.

With DaaS, businesses can finally end the cycle of purchasing, supporting, upgrading and ultimately replacing local PC’s without sacrificing security or control of their systems or dataallowing your business to scale quickly with elastic capacity.

DaaS

DESKTOP AS A SERVICE

• Access Desktop via Windows, MAC, IOS, Android, ChromeOS, or any HTML5 Browser.
• Pay for what you use on a per user basis.
• Built in Disaster Recovery, backup, and antivirus.
• Proactive patching and updates performed automatically.
• Elastic capacity and predictable costs simplifies expansion and scalability.
• Integrate Virtual Teams, Employees, and Contractors.

IT as a Service (ITaaS)

IT as a Service helps enterprises manage lifecycle IT including the planning, procurement, management, and support of IT services.

Furthermore, ITaaS empowers organizations to selectively off-load (some or all) of these functions so that IT resources can focus on strategic initiatives, or assist smaller IT shops to improve productivity and satisfaction for it’s users.

End-To-End Infrastructure Management

• 24x7 Infrastructure monitoring & Management
• Networking, storage, server, backup & recovery, unified messaging, VoIP
• Configuration, administration, testing, and service assurance.

Help Desk

24x7 US-based Remote Help Desk Support enables our customers to provide high quality and immediate Desktop Support to their employees.

The help desk is staffed and ready to provide remote support to your end users

during business hours,Our Technicians deliver fast, courteous, and expert problem resolution for end-user technical issues

• E-mail Applications and Browsers
• Microsoft and Apple Desktop Operating Systems
• Hardware and Network Troubleshooting
• Desktop Performance Problems
• User Administration
• Printer Installation and Support of Mobile Phones and Tablets
• Microsoft Office and Documented Third Party Applications
• Virus and Malware Infections